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Software support

A service level agreement (SLA) is included with the purchase of any 2-Control software module. In the SLA it is stated that the first-line support is provided by your Microsoft Dynamics partner (unless otherwise agreed). The SLA is active as long as the annual maintenance fee is paid.

If your Dynamics partner is not able to answer your question, you can create an online support ticket below. All support requests will be picked up as soon as possible and always within 48 hours.

Also take a look at our Frequently Asked Questions. Here you'll find the answers to our most frequently asked questions.

Manual 365 Business Central

Here you will find the manuals for our Field Security & Field Validation app.

Go to manual

Manual 2-Controlware

Here you will find all manuals of our different 2-Controlware modules.

Go to manual

Manual Authorization Box

Here you will find the Authorization Box (installation) manual.

Go to manual

Support request

By creating a ticket you will receive an answer to your support request within 48 hours.

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Remote support

To provide remote support, we use AnyDesk.

Websupport

Support form

Do you need immediate support? Call us at 0031(0)76-5019470 or use the contact form.
Please leave you request below. We will respond as soon as possible.

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